Work that ships
What you build goes live on real stores used by real customers. You will see the impact of your work quickly, not months later.
Join our team
Careers
If you are passionate, ambitious and are looking for a place where hard work pays off, we'd like to hear from you.
Why work with us
Learn across disciplines
Development, design, marketing and support sit close together, so you pick up skills beyond your own role and understand the whole business.
Ownership from day one
We are a focused team, which means real responsibility early on. Good ideas are heard, whoever they come from.
Room to grow
As Baselyne and Cybeinc grow, so do the opportunities. We support people who want to take on bigger challenges and lead.
Flexible way of working
Our roles are based in Karachi, with on-site and hybrid arrangements depending on the role and team.
Close to the customer
You will work with businesses across food, fashion, wellness and education, and understand first-hand how e-commerce works in Pakistan.
Roles we hire for
These are examples of the roles we regularly recruit for. Applications are always open — choose the department that fits you best.
WordPress / WooCommerce Developer
Build and improve the storefronts, themes and integrations that power Baselyne merchants, from custom theme projects to payment and shipping features.
WordPress / WooCommerce Developer
Build and improve the storefronts, themes and integrations that power Baselyne merchants, from custom theme projects to payment and shipping features.Responsibilities
- Develop and maintain themes and features for Baselyne stores
- Build custom storefronts for Custom Theme Design clients
- Integrate payment, shipping and analytics tools
- Troubleshoot and fix issues escalated by the support team
- Keep code secure, fast and well documented
Requirements
- Solid experience with PHP, WordPress and WooCommerce
- Good command of HTML, CSS and JavaScript
- Understanding of responsive and performance-focused development
- Familiarity with Git and basic server or hosting concepts
- Clear communication and attention to detail
UI/UX Designer
Design storefront themes, dashboard screens and mobile app interfaces that make online shopping and store management simple.
UI/UX Designer
Design storefront themes, dashboard screens and mobile app interfaces that make online shopping and store management simple.Responsibilities
- Design new themes and custom storefronts for clients
- Create wireframes, prototypes and high-fidelity mockups
- Improve dashboard usability for merchants
- Design interfaces for iOS and Android store apps
- Work with developers to ensure designs are built accurately
Requirements
- A portfolio showing web and mobile UI work
- Proficiency in Figma or a similar design tool
- Understanding of e-commerce user journeys and conversion
- Strong sense of typography, colour and layout
- Ability to take feedback and iterate quickly
E-commerce Account Manager
Help businesses choose the right Baselyne plan and services, guide them through onboarding and support their growth after launch.
E-commerce Account Manager
Help businesses choose the right Baselyne plan and services, guide them through onboarding and support their growth after launch.Responsibilities
- Respond to enquiries and free-trial sign-ups
- Recommend plans and services that fit each business
- Guide new merchants through store setup and launch
- Maintain relationships with existing clients
- Share client feedback with the product team
Requirements
- Experience in sales, account management or client servicing
- Interest in e-commerce and digital business
- Excellent spoken and written English and Urdu
- Organised, with strong follow-up habits
- Comfortable presenting to business owners
Customer Support Specialist
Be the friendly expert merchants reach by phone, email and WhatsApp, solving problems and helping them get the most out of their stores.
Customer Support Specialist
Be the friendly expert merchants reach by phone, email and WhatsApp, solving problems and helping them get the most out of their stores.Responsibilities
- Answer merchant queries by phone, email and WhatsApp
- Guide merchants through setup, payments, shipping and settings
- Diagnose issues and escalate technical problems clearly
- Write and update help guides for common tasks
- Work in a rotating schedule to support 24/7 coverage
Requirements
- Experience in customer support or a client-facing role
- Comfort with websites, dashboards and online tools
- Clear, patient communication in English and Urdu
- Problem-solving mindset and ownership of issues
- Willingness to work shifts as part of a 24/7 team
Hiring process
Apply
Send your CV and a short cover letter through the form below, choosing the department that fits you best.
Initial conversation
If your profile matches what we need, our team will contact you for a short call about your experience and goals.
Skills assessment
Depending on the role, we may ask for a portfolio review, a practical task or a technical discussion with the team.
Final interview & offer
Meet the people you would work with. If it is a good fit on both sides, we will make you an offer.
Join our team
If you are passionate, ambitious and are looking for a place where hard work pays off, we'd like to hear from you.